Sublime

FOR

Becoming a trusted advisor at the pinnacle level requires an integration of content expertise with organizational and interpersonal skills. Trust doesn’t just “happen” with the passage of time. Typically it requires a form of personal courage—the will and the skills to raise difficult issues, to communicate empathy and understanding, and the abilit

Reflecting on more than a quarter century of rigorous research into what makes great companies tick, I’ve come to see “first who” as the one principle above all others that you must not get wrong. First in importance, above every other activity, is the imperative to get the right people on the bus.

“Do for one what you wish you could do for everyone.”

If we trust others or we want to trust others more, we will listen well, involve our team in decisions that affect them, and trust them to make the decisions they are paid to make.

In the end, what we all need is in every one of us. When you strip it all away, insight and empathy are already on board guiding us. We already have everything we need. By simply acting out of our true nature, we nudge ourselves along the path we are already on.

Be reasonable and expect others to be reasonable.