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Esa alineación de los incentivos garantizaría que todo el mundo en la organización reme en la misma dirección.
Philip Kotler • Marketing 4.0 (Versión México): Transforma tu estrategia para atraer al consumidor digital
how they know when people are credible: “They practice what they preach.” “They walk the talk.” “Their actions are consistent with their words.” “They put their money where their mouth is.” “They follow through on their promises.” “They do what they say they will do.”
James M. Kouzes • The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (J-B Leadership Challenge: Kouzes/Posner)
How high you reach depends on your talents, your interests, your character, and the support you inspire from colleagues; it is no longer artificially constrained by the organization chart.
Frederic Laloux • Reinventing Organizations: A Guide to Creating Organizations Inspired by the Next Stage of Human Consciousness
La empresa consciente: cómo construir valor a través de valores: (Versión ampliada) (Spanish Edition)
amazon.com
People have a deep desire to make a difference.
James M. Kouzes • The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (J-B Leadership Challenge: Kouzes/Posner)
Accountability systems
Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community
Boundaries for Leaders (Enhanced Edition): Results, Relationships, and Being Ridiculously In Charge
amazon.com
there's a consistent and dramatic relationship between the extent to which people trust their organization's management and the frequency that they find their leaders following through on promises and commitments.