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appropriate messages for each audience.
Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community
When the signal is given that a project is in danger, project and resource managers must know how they can work together in case recovery is needed. If options are not identified in advance, the typical approach is to escalate, which can result in overreaction and chaos. The organization must have sufficient capacity and skills to recover from
... See moreGerald Kendall • Advanced Multi-Project Management: Achieving Outstanding Speed and Results with Predictability
L’étude du processus de décision renvoie généralement à la compréhension du choix qu’opère un individu confronté à un problème. Au cœur des sciences de gestion et économiques, deux grandes approches théoriques de la décision co-existent : la perspective classique et optimisatrice d’une part, diffusée notamment à travers les travaux de Bernard Roy
... See moreCécile Godé • Gary Klein - Décider en Situation Réelle
Collective Intelligence
Sarah Wong • 3 cards
The central point is that practice development is inherently a team activity. No one person is likely to have all the skills (let alone the time) to perform all of the steps necessary to develop the practice.
David H. Maister • Managing The Professional Service Firm
Suppose that you need to hire a sales representative for your firm. If you are serious about hiring the best possible person for the job, this is what you should do. First, select a few traits that are prerequisites for success in this position (technical proficiency, engaging personality, reliability, and so on). Don’t overdo it—six dimensions is
... See moreDaniel Kahneman • Thinking, Fast and Slow
Replace competitive ratings and stack rankings with transparent, strength-based, multidimensional criteria for performance evaluations. Beyond the numbers, consider a contributor’s team play, communication, and ambition in goal setting.
John Doerr • Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs
Alors que je m’interrogeais sur la meilleure façon de procéder, je réalisai que, dans ce genre de situation, mon expérience au Boston Consulting Group pouvait se révéler profitable. En tant que consultant en management, j’avais appris que la meilleure manière de répondre à des questions délicates consistait à trouver les experts qui connaissaient
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