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Corporate social responsibility attributes
Jenni Romaniuk • Better Brand Health eBook
Transparency builds trust and creates value by showing the effort that we connect to fairness.
Dan Ariely • Dollars and Sense
relationship of earnings and stock prices—the correlation’s very low.
W. Brian Arthur • Complexity Economics: Proceedings of the Santa Fe Institute's 2019 Fall Symposium
Geoff Lewis • Special Edition of Temp Check: Recorded Live @websummit Nov 2, 2021
Without growth, much of the dynamism of the practice will be lost, and morale will suffer. Having said this, the question of the relationship between growth and profitability is unclear.
David H. Maister • Managing The Professional Service Firm
As consulting firm Bain has measured, the most profitable customers are a firm’s repeat customers (Reichheld and Allen 2004). Once a customer finds a product that solves a problem, they tend to buy again, as long as the company keeps them happy. And when customers become net promoters (i.e., willing to recommend a company to others), those firms
... See moreR. Paul Herman • The HIP Investor
in-depth analysis of customer churn (meaning identifying those who recently abandoned the product)
Sean Ellis • Hacking Growth: How Today's Fastest-Growing Companies Drive Breakout Success
Gould did not take a title, but had a seat on the executive committee and had four additional board seats, which he filled with his brokers.
Charles R. Morris • The Tycoons: How Andrew Carnegie, John D. Rockefeller, Jay Gould, and J. P. Morgan Invented the American Supereconomy
Daniel Kahneman, Jack L. Knetsch, and Richard H. Thaler, “Anomalies: The Endowment Effect, Loss Aversion, and Status Quo Bias,” Journal of Economic Perspective 5, no. 1 (1991): 193– 206, http://users.tricity.wsu.edu/~achaudh/kahnemanetal.pdf