sari

Tight feedback loops are excellent tools for optimizing efficiency (eg, of understood production processes, operations, or distribution funnels). But if we’re dogmatic in adhering to a fixed feedback loop periodicity, we preclude ourselves from undertaking larger scale projects (the space program that reached the moon does not get funded by private

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"We are optimists and believe there is hope on the other side of despair.... We need government, business and entrepreneurial intervention at scale (deployed logically and effectively) to get to the other side."

the most important job of the office is “soft work”—the sort of banter that allows for long-term trust and innovation.

Unfortunately, popular ≠ the best. The strict hierarchy made sense in the real world: a book can only be on a single shelf in a particular room. However, the restrictions of physical objects should not apply to abstract knowledge.

The sectors that seem most entrenched with incumbents and have seen limited innovation in the last few years is in payroll and accounting/GL. Note, GL was where new entrants attempted to first innovate but Quickbooks was deemed too strong in the longtail of the market.