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Companies like ThirdLove, where the product (bras made for women of all shapes and sizes) is complex and there is an inherent dissatisfaction, may find it valuable to set up showrooms for trials; scan-and-go would work there and Middle America is underserved for such experiences. But not all product categories need this kind of experience. Even for... See more

when making things becomes frictionless, starting stops meaning anything.

Edgar D. Mitchell, an astronaut on Apollo 14 and the sixth man to walk on the moon, memorably put it like this:

“You develop an instant global consciousness, a people orientation, an intense dissatisfaction with the state of the world, and a compulsion to do something about it. From out there on the moon, international politics look so petty. You

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1. It is just a feed of products from the stores you buy from.

If Web 1.0 was about information discovery, Web 2.0, now retroactively named web2, was all about people discovery, aka social networking. Web 2.0 became about integrating the internet with our daily lives. The gap between your online and offline selves began to close. More and more of our life would be mediated through the internet, from ordering... See more

Don’t be afraid to ask a question that may sound stupid, because 99 percent of the time everyone else is thinking of the same question and is too embarrassed to ask it.

Historically there was no way to separate the “owner” of a digital artwork from someone who just saved a copy to their desktop. Markets can’t operate without clear property rights: Before someone can buy a good, it has to be clear who has the right to sell it, and once someone does buy, you need to be able to transfer ownership from the seller to... See more