sari

You can stand out by offering unique features for your biggest supporters and early adopters. Nothing creates a more powerful marketing initiative than rewarding your current top supporters. They’ll go out and sell for you like crazy when they are regularly acknowledged and rewarded for being part of the founding community. 

Literacy was the great ‘technology of ambition’ of the pre-modern period. If you could write down instructions and there were people who could read them, you could administrate at scale. Not scale as we would recognise it today, but at a far greater scale than the village you were born in.

It’s not about automating your process, but guiding you on a life-long one. I’d rather alchemize minds than automate words.

The company embodied the belief, so common in Silicon Valley, that the best product would win in the end. “Building a product that allows for significant improvements in how people communicate requires a degree of thoughtfulness and craftsmanship that is not common in the development of enterprise software,” the company wrote in its open letter to... See more

The business model follows from these fundamental differences: a platform provider has no room for ads, because the primary function of a platform is provide a stage for the applications that users actually need to shine. Aggregators, on the other hand, particularly Google and Facebook, deal in information, and ads are simply another type of

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