sari
@sari
making Sublime — for you and for me.
sari
@sari
making Sublime — for you and for me.
this is why my best advice to anyone building anyone is this: part from the assumption that nobody cares, and your job is to make them care.
It seems to Zak and me that for most companies to thrive over the long-term, one constituency must be looked after before all others and, contrary to what some on Wall Street or in Westminster may suggest, that constituency is the customer.
“A startup, if it’s lucky, creates magic, turns that magic into dollars, and transitions to life as a successful Big Muggle Company, capable of enormous profits and power but no longer able to conjure magic.”
goal: build magic-scale organizations