sari

“I actually stay in the details,” Chesky told me. “CEOs at S&P 500, Fortune 100 companies, I think most of them aren't really in the details of their product. At some point, these companies get so big, that it's pretty typical that you get a little detached, that it's someone else's job to listen to customers. But it's not your job. And I've always... See more

So you have to be careful and you have to be very attentive about how you build your company and how you add different product lines over time. And make sure the incentives align, not only for you as a business but also for your users. And I think we've kind of seen sort of at Facebook, if you look at their user growth in the US, which is where... See more

meanwhile, email often frustrates me because there is TOO much time to polish, it feels like I can't just say what's on my mind and work things out, whatever I send feels "final" in some sense I really dislike

Identity. Value innovation is the opposite of imitation. It is a pursuit of singularity and incomparability. Häagen-Dazs tagline is “made like no other.” First-best brands, like Amazon, Apple or Hermès, invest in their own identity that transcends categories. They do not focus on what their competitors are doing. Kanye doesn’t compare himself with... See more

More generally, we are living in a context where power laws and non-linear takeoffs already reign supreme. NFTs were close to nothing a few months ago, now Beeple is worth more than most fine artists in the world. Redditors were never able to manipulate stock prices even slightly, until they were suddenly able to overpower a whole hedge fund.