How empathy and creativity can re-humanise videoconferencing | Aeon Essays

Videoconferencing could be great. If only we could get the thing to work properly. But for now, it’s quite often just painful.

The impact of bad design is massive – multiplied across the billions of people striving to flourish online, not only when we need the technology as a stop-gap measure to alleviate disruptions to everyday life, but also when we want to use it for more socially progressive purposes. Videoconferencing, and the telepresence experience it can enable, pr... See more