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“I actually stay in the details,” Chesky told me. “CEOs at S&P 500, Fortune 100 companies, I think most of them aren't really in the details of their product. At some point, these companies get so big, that it's pretty typical that you get a little detached, that it's someone else's job to listen to customers. But it's not your job. And I've al... See more

What if we spent less time shouting into the void and being washed over with shouting in return-and more time talking in rooms to those for whom our words are intended? If we have only so much attention to give, and only so much time on this earth, we might want to think about reinfusing our attention and our communication with the intention that b... See more

NFTs are interesting in that they have built-in provable scarcity that ensures value. In the analog world, scarcity is something either circumstantial (the virus that wiped out tulip production) or mandated (Beanie Babies being “retired”). With NFTs, it’s in the code. CryptoPunks are valuable, for instance, because there will only ever be 10,000.

The current educational regime is based on a certain view about what kind of knowledge is important: “knowing that,” as opposed to “knowing how

6) Payments: The support of digital payment processes, platforms, and operations, which includes fiat on-ramps