Get customers to talk about their problems, not your product.

Those who really win (an industry, or in a career) did so by delaying gratification. One of the greatest competitive advantages in a startup team — or any bold new project or turnaround — is simply sticking together long enough to figure it out. This is hard because our natural human tendency is to crave short-term rewards and seek short-cuts to sa... See more

We all know “startups are hard,” but I think we tend to imagine that this difficulty is bounded, contained, modelable, a bit like running a marathon: yes, legs and lungs hurt, but that’s normal and appropriate, and we know the route, the distance, and that there’s a finish line. This is a kind of difficulty we can contend with without losing oursel... See more

Fantastic advice, for software builders:

Headline driven development

Here is a simple process for shipping software projects that works. First, decompose the project into a stream1 of headlines. Then pick an aggressive date to ship the first headline and work like hell to meet that date. Have everyone work only on one headline at a time– the upcomi

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AI, Crypto, Creator, Consumer, MoSoCloudLo Silicon Valley-isms. Devoid of the anchoring of a real quest, the swarm can bring you anywhere they please.

Jesper tells a story about how he is currently working on designing a new type of organ. In preparation for this, he’s been playing an organ he bought, it in house… for the past 5 years.

Shortly later in conversation Dylan asks, “do you believe in user research?” To which Jesper immediately says, “uhh… no.”

MY BROTHER, DID YOU NOT HEAR THIS MAN’S PRO... See more