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A loyalty program that feels more like a club and less like a class system, with benefits that make travel more fun.

voice interfaces stand to reshape commerce in much the same way that the internet did 30 years ago. Existing supply chains, marketing strategies, and brand systems are optimized for the screen-based way that we currently interact with the web. Companies that are not thinking ahead to the next platform shift will inevitably fall behind.

In a flat network we are free to form arbitrary connections between nodes (pages).

"We as executives have to resist our natural tendency to avoid or minimize risks, which, of course, is much easier said than done," he says. "If you want to be original, you have to accept the uncertainty, even when it’s uncomfortable, and have the capability to recover when your organization takes a big risk and fails."

Wherever we are, whatever we’re doing and herever we are going, we owe it to ourselves, to our art, to the world to do it well.