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David Lang: Most scientists are under tremendous pressure to constantly publish. That realization caused me to view scientific expertise through the lens of incentives. I’m nervous to use that language, because it’s the same line that conspiracy theorists use to deny and obfuscate facts, but I do think it’s the fault line.

Meanwhile, when it comes to digital distribution, incumbent banks are catching up. BBVA announced that between January and March nearly two-thirds of its sales were completed digitally, up from prior periods. Citigroup tripled the number of accounts it opened digitally in March compared with same month last year.

Being a good designer is more a way of thinking than a way of drawing. It’s not just about making things pretty—it’s about making them work better.

Most marketplaces are not well suited for repeated discovery. To keep their customers engaged they, therefore, need to continuously provide convenience. They can do this by acting as the platform over which the service is delivered (online-first marketplaces) or by building workflow tools to facilitate the delivery of the service (SaaS-enabled mark... See more

The recycling industry is seeing a boom in demand for paper products at the same time that the coronavirus pandemic has made it critical for workers to maintain social distance. Now some cities and municipalities are debating whether recycling should be considered an essential service amid the outbreak.

Down with committees Most campaigns are too complicated. They reflect a long list of objectives, and try to reconcile the divergent views of too many executives. By attempting to cover too many things, they achieve nothing. Many commercials and many advertisements look like the minutes of a committee. In my experience, committees can criticize, but... See more