Sam Liebeskind
@samliebeskind
product partnerships at New_Public; previously community & growth @ Geneva
Sam Liebeskind
When All You Have is a Banhammer: The Social and Communicative Work of Volunteer Moderators
cmsw.mit.edu
Social Platform Trust & Safety and Stewards & moderators are important
It feels like the fundamental problem in massive social networks is that software scales, but moderation doesn’t really.
Software projects can be thought of as having two distinct stages: figuring out what to build (build the right product), and building it (building the product right). The first stage is dominated by product discovery, and the second stage is all about execution
Marty Cagan • Inspired: How To Create Products Customers Love
rheingold's brainstorms: rheingoldian writing
Imagine how much relationships would change if people went into one thinking “how can I make this person’s life better” instead of “how can this person make my life better”
Five proven prompt engineering techniques (and a few advanced tactics).
A handy cheat sheet to get exactly what you want when working with AI. https://t.co/yncGUJ5g0h
But there is a better solution: allowing users to ban with one click not just the author of a bigoted remark but also every one of the thousands of people who liked the offending post.
How Social-Media Sites Can Fight Hate Without Censorship
“This highlights that while Mead and Nelson were right to believe democracy depends on the pluralism that social media has encouraged, current platforms have missed that it also depends on communities achieving coherence and common understanding that empower effective social action, the formation of cultures of belonging, etc.” - Weil & Tang