Adoption-First Approach . There is no need to reinvent everything. For most sectors of digital infrastructure, solutions exist. In many cases, they will be imperfect and insufficient. They might have technology but no clear governance and a weak funding model. Federating existing successful systems and targeting demand and usage rather than innovat... See more
I think our competitive aim is always been... This is going to sound like very basic but it’s true. It’s just we do what we say we’re going to do when we say we’re going to do it. We just try to practice extreme reliability. And it’s an accruing advantage because the more people know that you’ll do what you say you’re going to do, you’re going to t... See more
When you have trouble writing, it’s usually because you don’t know what you’re trying to say. Most writing problems are actually thinking problems. And you can't copyedit your way out of poor thinking.