It’s tricky, because, you know, we’ve created it as these spaces that are controlled. And they’re economically, you know, managed in particular ways. Yes, the individuals are, you know, co-constructing these systems. Absolutely. But they’re doing it within an environment that has been defined for, you know, value extraction, not necessarily for ple... See more

various types of roles have widely varied metrics and information by which they are commonly incentivized

The thought experiment also shows how important it is for local organizers and businesses to find different idioms than “loneliness” for framing their social projects. “Solving loneliness” is like “solving mental health:” a fool’s errand. It’s counterproductive to think this way. In my experience, it is the positive content of a social group that m... See more

A crucial element to lowering the stakes of any particular moderation decision is the knowledge that the user has the genuine option to go to another community or start his own. The same applies to moderators: The ultimate check on a moderator’s power is that if most users start to believe he is using it poorly, users can either protest until a new... See more

Stop trying to make social networks succeed, stop dreaming of a universal network. Instead, invest in your own communities. Help them make long-term, custom and sustainable solutions. Try to achieve small and local successes instead of pursuing an imaginary universal one. It will make you happier.

It will make all of us happier.

“and when nobody wakes you up in the morning, and when nobody waits for you at night, and when you can do whatever you want. what do you call it, freedom or loneliness?”

Going back to Thich Nhat Hanh, I believe that writing is part of every design. If you can clearly define what you’re making and articulate its value, the steps to bring it out into the world will go much faster. It’s easy to put pixels together when you’ve already made decisions. And since we work across systems and borders, there’s no better way t... See more

With a few exceptions, by far the most important component of successful speech communities is that its moderators have faces . A core feature of bulletin boards, comment threads on blogs, and publications is that the boundaries of acceptable speech are enforced not by tech executives, the farcical Facebook Supreme Court,[xii] or distant buildings ... See more