Sam Liebeskind

Gavin de Becker argues that beneath even the most violent acts lie fundamental, universal desires — the need to feel loved, respected, seen. Twist those desires through a series of nonstandard deviations, and violence can follow (FYI readers on the internet– I am not condoning or excusing violence). But what struck me most was not the danger, but... See more

Platforms like GoFundMe, reddit grief communities, mutual aid networks, real-time disaster storytelling, and global uprisings in reaction to systemic inequality are demonstrative, real world examples that connectivity breeds empathy and unity. The work of Taiwan’s digital minister Audrey Tang during the COVID-19 pandemic — quickly using the... See more

Looking around, it’s easy to be disheartened about people and the state of the world, but on Reddit I have experienced the opposite: people naturally create community, and they are smarter, funnier, and more helpful and caring than I think we often give them credit for.

And this is not because our users are some special subset of humanity. They’re... See more

Focusing on the needs of real people isn't something that you can push up to UI design and ignore at the protocolar level. Decentralisation isn't a property of your software or protocol, it's a measure of how much the people who use and are affected by a system can have agency over it — and that agency has to be reflected at lower layers too.

When starting out, extreme focus on a specific customer profile can drive faster success. Gong, for example, initially targeted U.S. companies selling software valued between $1,000 to $100,000 via Webex, narrowing their potential customer base to just 5,000 people. This laser focus enabled quicker product-market fit, word-of-mouth growth, a clear... See more