And there was something else to look at what urban planner William White calls triangulation. You don't have to directly engage with other people who are here. You can both be looking at the fire. You're having a nice time. You're warm, you're feeling good. And over the course of sitting for a while, there's opportunity to strike up a conversation... See more
The 37signals Guide to Internal Communication
The how, where, why, and when we communicate. Long form asynchronous? Real-time chat? In-person? Video? Verbal? Written? Via email? In Basecamp? How do we keep everyone in the loop without everyone getting tangled in everyone else’s business? It’s all in... See more
Everyone gave me a version of the same answer: Taiwan’s democracy is less than 40 years old. Martial law is still in living memory, and no one wants to return. So Taiwanese people don’t take elections and participation for granted; as cyber ambassador Audrey Tang put it, Taiwan views its government not as a “fossilized” institution, but as... See more
Instead of asking: "Do you have any questions?", ask "What questions do you have?"
The first almost always results in silence, while the second helps people feel comfortable asking questions.