Local Community

We invest in the physical infrastructure of our communities without hesitation. When roads and bridges crumble, we rebuild them. After harsh winters, we fill potholes. There’s no debate—it’s just what needs to be done.

It’s time we apply that same mindset to our social infrastructure. Just as we repair the roads that connect our neighborhoods and co... See more

If you're interested in revitalizing a community, understand that it can't be done from the outside. America is almost 250 years old, and she has never seen a revitalization program that worked from the outside-in. If you want to revitalize a community, it cannot be done without getting your hands dirty. You’ve got to engage the affected population... See more

There are four systems in a community: one is the family system, one is the business and nonprofit system, one is the faith system, and the other is the school and government system. When those systems are working together well, you have a healthy, cohesive culture.

The first thing is shrinking the service area. We serve four neighborhoods — about 8,000 to 12,000 people. If you have too big of a service area, you can't cover it effectively. We ensure that everybody gets access. Access is a big deal. We're aggressively pursuing clients, versus waiting for them to come to us. Some people don't know how to ask fo... See more

One way to create a shared context is through shared struggle. This is why many organizations implement ritualized hazing3 to initiate new members, but the important thing is not the hazing, it’s the sense that you are working together with your fellow humans to achieve a super-human goal. Whether that’s to develop vaccines, to drywall a shelter, t... See more

Many of the nation’s largest trading companies were headquartered in the coffee houses, and London’s stockbrokers operated within them for over a hundred years. Only when those establishments fell into decline did the brokers finally acquire their own quarters and establish an Exchange. For many years, the insurance institution Lloyd’s of London op... See more

Humans have always known we cannot survive alone, and that to protect ourselves, we need to persuade others to care about us. We cultivate trusting reciprocal pacts with other people – blood relatives, but also friends and neighbours - through which reassure ourselves we can both care and be cared for, if the necessity strikes. These ties can have ... See more