For example, Facebook ran an experiment where they sent people less notifications. Over the short term, the findings were pretty intuitive: sending people less notifications increased their satisfaction but decreased their engagement. However, over the long term, sending people less notifications actually increased their engagement, likely because... See more

When popularity is in the driver’s seat without other values that complement and constrain it, we risk falling into what author and neuroscientist Erik Hoel calls a “gossip trap.” In a gossip trap, raw social power takes precedence over other ways of organizing society, returning us to a world of tribes and clans where reputation management and... See more