Sam Liebeskind

On the time YC cofounder @jesslivingston tore me a new one and changed the future org structure of Ramp: At YC, we attended weekly office hours where every startup shared 1/ their weekly growth %, 2/ their biggest problem, and 3/ what they were doing to solve it. That week in summer 2015 our... See more

However, most of these experiments have been failures. The trouble is that most of these platforms cannot keep the attention of the people who are supposed to use them. Too few of the platforms are designed to make online engagement compelling. So, figuring out how to make online engagement in government fun is actually a serious question for... See more

It’s tricky, because, you know, we’ve created it as these spaces that are controlled. And they’re economically, you know, managed in particular ways. Yes, the individuals are, you know, co-constructing these systems. Absolutely. But they’re doing it within an environment that has been defined for, you know, value extraction, not necessarily for... See more

For example, Facebook ran an experiment where they sent people less notifications. Over the short term, the findings were pretty intuitive: sending people less notifications increased their satisfaction but decreased their engagement. However, over the long term, sending people less notifications actually increased their engagement, likely because... See more