Natalie Audelo

If Nike announced that they were opening a hotel, you’d have a pretty good guess about what it would be like. But if Hyatt announced that they were going to start making shoes, you would have NO IDEA WHATSOEVER what those shoes would be like. That’s because Nike owns a brand and Hyatt simply owns real estate.

I think our competitive aim is always been... This is going to sound like very basic but it’s true. It’s just we do what we say we’re going to do when we say we’re going to do it. We just try to practice extreme reliability. And it’s an accruing advantage because the more people know that you’ll do what you say you’re going to do, you’re going to t... See more

The things we think will make us feel happier – acing exams, securing a dream job, buying that dress – usually don’t, but small habits can make a big difference. One of them is talking to strangers.

“Always remember that if you’re working too hard,” he said. “You’re going against the current. Just stop, relax, and go with the flow. Let the water take the lead.”