And if I know one thing it’s that if you’re experiencing a genuinely moving moment, if you’re really in it, the absolute last thing you want or think about doing is taking out your phone, cutting through it and cheapening it. The best love is quiet. The best confidence is quiet. And so are the lives with the most meaning.

I recently had a friend drop by to pick up her Girl Scout cookies and my house was A.MESS. Four loads of laundry on the couch including my underwear (clean) and a box containing our cats ashes on the coffee table because it had been under the Christmas tree because she liked trees and my daughter thought it was fitting.

Anyway my friend just brushe... See more

My claim is that luxury goods are gradually becoming a noisier signal of one's position in society. This isn't to say that they don't still confer status — they clearly do. People still buy material items to signal their status. But because they've become a noisier signal over time, people are starting to signal their status with their beliefs and ... See more

The thing that no one ever tells you about your calling is that it’s boring. Oh, everything is interesting if you’re interested… shut up. Yes, it will be exhilarating and fun and fluid and and natural and meaningful. It will also be tedious. It will hurt. You will encounter obstacle after obstacle until you feel like you’re in a video game with alg... See more

if you’ve met someone recently who has that undefinable but obvious spark, consider putting them in play. It will mean the world to them—and to you.

I think this is probably an experience that many, many, particularly women but probably others feel, is the sense of loss of who we essentially are because of the requirements of what we do. And so I think a lot of people were really funny, and I think a lot of people were really silly, and I think a lot of people were really playful.

BCG’s research underscores a fundamental shift in the employer-employee dynamic. Today, many people are on the lookout for better job opportunities, and it is time for leaders to start treating their employees like customers. This means companies need to use all their customer-focused capabilities such as deep discovery, sophisticated needs assessm... See more

The idea of research as leisure activity has stayed with me because it seems to describe a kind of intellectual inquiry that comes from idiosyncratic passion and interest. It’s not about the formal credentials. It’s fundamentally about play.