🤓 User research for consumer tech startups
đź§ Innovation in social systems
Don’t switch fields, don’t look for a new job, don’t move on. Even when it’s tempting. Especially when it’s tempting. There’s a decent chance your motivations are driven by two things: The grass-is-greener fallacy of wrongly assuming the alternative is better, or denying the fact that great opportunities occasionally require annoyance and sacrifice... See more
If office occupancy never recovers, downtown areas will experience an extended ice age. Emptier offices will mean fewer lunches at downtown restaurants, fewer happy hours, fewer window shoppers, fewer subway and bus trips, and less work for cleaning, security, and maintenance services. This means weaker downtown economies and less taxable income fo... See more
Many employers are going to struggle through the transition to hybrid work. If they push too hard to get workers to come into the office, some people will just leave to preserve their independence. If employers fail to build any kind of tangible corporate culture, a lot of workers, feeling no sense of real community among their colleagues, will swi... See more
So many of these social-media conflicts involve the amplification of other content—the best example here is the quote tweet. An amplification of something you disagree with will create awareness and act as a signal. But that signal will likely recruit members from both sides of the conflict. It may have the intended effect of creating pressure on t... See more
For some knowledge workers, Friday through Monday may come to occupy a murky space between weekday and weekend—a sort of work-play purgatory, where the once-solid walls between work and life become more porous. “Mondays and Tuesday are the fastest-growing days of the week for travel,” Airbnb’s chief executive, Brian Chesky, told me. “More people ar... See more