Alex Jungius
@jungle
Alex Jungius
“The trouble with market research is people don’t think what they feel, they don’t say what they think, and they don’t do what they say.” (David Ogilvy)
Want to help someone when they’re anxious? Ask them if they want empathy or they want a solution. Don't offer advice for how to solve a problem to someone who in that moment just wants a pat on the back.
Shane Parrish • Understanding Others' Emotions | Lisa Feldman Barrett
The people closest to burnout are usually the most reliable people in the room.