Josh Bowen

Investment and time are required to establish a foundation for lasting community; members need to feel as if they have a shared emotional connection, not just an affinity toward a product or brand, but with each other. It’s rare to come across this collective third space that blends together the public and private, Gát said.

It’s a rather simple question that quickly gets to the core of someone’s sense of well-being and legitimacy: did your childhood leave you feeling that you were – on balance – OK as you were? Or did you somewhere along the way derive an impression that you needed to be extraordinary in order to deserve a place on the earth? And, to raise an... See more

Define the user journey before you define the feature.

1. Who is the user? — How would you classify this group of people? What do they care about? What are their habits?


2. What problems do they encounter? — What do they want to achieve? What are their pain points? How do they think and behave? What evidence do we have for believing this?


3. How will they

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