Startup Advice
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Startup Advice
- To create a product that grows organically, you need to “surprise and delight” your customers. You can’t do that by simply meeting a user’s expectations, you have to surpass them. And doing that takes time. (h/t Scott Belsky)
Things I'm thinking about
On the risk of leaning too heavily into “best practices”
So, what exactly has OpenAI done differently? Expanding on Altman’s comments and adding a few others.
- Going to market with a consumer and an enterprise product. ChatGPT Enterprise just launched. There’s ChatGPT Plus for $20/month for consumers. Is ChatGPT just product-led growth for the enterprise product, or will OpenAI run two playbooks: one to
Matt Rickard • The Contrarian Strategy of OpenAI
Airbnb cofounder: "I thought of a way to make a few bucks"
September 22, 2007 https://t.co/mPPTqLO04z
- How valuable is what I’m doing?
- What makes this hard for others to do?
- Could this get dramatically easier because of what others launch or how the industry evolves?
- If this does get easier, do I have a “Plan B” to create differentiated value?
Note: An early version of this post appeared in my personal blog (still a work in progress). Decided to
Dharmesh Shah • How To Build a Defensible A.I. Startup
Building startups is not a particularly glamorous thing in spite of how the media makes it look. A lot of it is just doing sales or doing customer support hundreds of thousands of times over and over again and being really committed to becoming exceptional at it.