Startup Advice
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Startup Advice
The early days are exciting. Customers are seen and heard and served. Variations are created and value is produced as problems are solved.
In the early days, the most celebrated employees are the ones who figure out what someone needs and then determines a way to fill that need.
Once the organization gains traction, it’s possible that a short-term profit maximizer will join the team. They push to treat the customers as replaceable flanges, almost identical, income opportunities to be processed. And the employees? They are expenses, not part of a team.
It can seem like the fastest way for a stable business to increase profits is simply to remove some sticks. Process more flanges with fewer expenses. Lower overhead, measure the easy stuff, do it faster.
We spend too much time dealing with shaky towers. The resilience of people connecting, of organizations evolving, of service and clarity and generative work is far too important to be threatened by a few hustlers who insist on measuring the wrong thing.
For me, 'big' means having the ability to take a chance on an idea that others may not understand or even see as valuable. My team was excited about the idea of using artificial intelligence to help us develop web content and make it more engaging for users. Others in the company were skeptical, but we took a chance on it."
A solid foundation requires a robust team structure. Hiring individuals who not only have the requisite skills but also align with the company’s culture is crucial. However, building a foundation goes beyond just assembling a team; it involves nurturing and equipping them with the tools and knowledge to excel. Continuous training and professional
Apologizing for slow replies is a symptom of unrealistic demands in an always-on culture. How quickly people answer you is rarely a sign of how much they care about you. It’s usually a reflection of how much they have on their plate.