[people]

“It's so simple, yet makes such a difference. Pretend that every single person you meet has a sign around his or her neck that says, 'Make me feel important.'”

I can’t tell whether this is so obvious it doesn’t merit mentioning, or so fundamental it’s hard to see, but I’ve noticed recently that there seem to be two core approaches people take to establishing trust in communication. Call them “truth-seeking” and “community-seeking.” Most people seem to have a dominant social mode in which they operate basi... See more