Saved by kev and
Why Carnegie’s Rules Are Evergreen
Opinion | The Essential Skills for Being Human
nytimes.com
As I hope I’ve made clear by now, people are eager, often desperate, to be seen, heard, and understood. And yet we have built a culture, and a set of manners, in which that doesn’t happen. The way you fix that is simple, easy, and fun: Ask people to tell you their stories.