Saved by kev
Why Carnegie’s Rules Are Evergreen
In his classic book How to Win Friends and Influence People, Carnegie repeatedly urged readers to avoid direct confrontations. Instead he advised people to “begin in a friendly way,” to “smile,” to “be a good listener,” and to “never say ‘you’re wrong.’ ” The persuader’s goal should be to convey respect, warmth, and an openness to dialogue before s
... See moreJonathan Haidt • The Righteous Mind: Why Good People Are Divided by Politics and Religion
How to Win Friends and Influence People
"If there is any one secret of success, it lies in the ability to get to the other person's point of view and see things from that person's angle as well as from your own"
—Henry Ford
start with a drop of honey
know what they want and show them how
emphasize the things on which you agree (YES, YES avoid NO)
ask que
IN A NUTSHELL WIN PEOPLE TO YOUR WAY OF THINKING PRINCIPLE 1 The only way to get the best of an argument is to avoid it. PRINCIPLE 2 Show respect for the other person’s opinions. Never say, “You’re wrong.” PRINCIPLE 3 If you are wrong, admit it quickly and emphatically. PRINCIPLE 4 Begin in a friendly way. PRINCIPLE 5 Get the other person saying “y
... See moreDale Carnegie • How To Win Friends and Influence People
IN A NUTSHELL BE A LEADER A leader’s job often includes changing your people’s attitudes and behavior. Some suggestions to accomplish this: PRINCIPLE 1 Begin with praise and honest appreciation. PRINCIPLE 2 Call attention to people’s mistakes indirectly. PRINCIPLE 3 Talk about your own mistakes before criticizing the other person. PRINCIPLE 4 Ask q
... See moreDale Carnegie • How To Win Friends and Influence People
In A Nutshell: Win People to Your Way of Thinking 1. The only way to get the best of an argument is to avoid it. 2. Show respect for the other person’s opinions. Never say, “You’re wrong.” 3. If you are wrong, admit it quickly and emphatically. 4. Begin in a friendly way. 5. Get the other person saying “yes, yes” immediately. 6. Let the other perso
... See moreDale Carnegie • How to Win Friends and Influence People
IN A NUTSHELL SIX WAYS TO MAKE PEOPLE LIKE YOU PRINCIPLE 1 Become genuinely interested in other people. PRINCIPLE 2 Smile. PRINCIPLE 3 Remember that a person’s name is to that person the sweetest and most important sound in any language. PRINCIPLE 4 Be a good listener. Encourage others to talk about themselves. PRINCIPLE 5 Talk in terms of the othe
... See moreDale Carnegie • How To Win Friends and Influence People
In a Nutshell: Be a Leader A leader’s job often includes changing your people’s attitudes and behavior. Some suggestions to accomplish this: 1. Begin with praise and honest appreciation. 2. Call attention to people’s mistakes indirectly. 3. Talk about your own mistakes before criticizing the other person. 4. Ask questions instead of giving direct o
... See more