Observations on the Human Experience

Many people still feel ambivalence about moving to Thailand. Not everyone has mustered the courage to tell their Chinese parents where they really are. Mom and dad are under the impression that they’re studying abroad in Europe or something. That sometimes leads to elaborate games to maintain the subterfuge, like drawing curtains to darken the room... See more

One. Gajillion. Dollars?!

I’ve been fortunate to work with a stunning range of clients, from local printing companies and tiny churches to giant corporations with multibillion-dollar revenues, and everything between. Perhaps the most valuable lesson I’ve learned is that they’re all the same. People spend money the same, whether it’s a few hundred d... See more

Making work easier. This is the problem. So obsessed with getting to the answer, completing the project, producing a result which are all valid things, but not where the richness of the human experience lies.

Lately, when I’m stuck on a piece, I will print everything I’ve written and re-read it with a pair of scissors in hand. As I go, I will cut out the pieces that feel like they’re working: a phrase here, a sentence there, entire paragraphs if I’m lucky. Then I’ll lay out all the cut-out pieces on my desk and move them around, trying to find the right... See more

Merge all communication with an individual person into one continuous timeline . I’m excited about this feature. My mom still hasn’t mastered the art of using one communication channel, she prefers to sprinkle messages throughout the week across Whatsapp, SMS and email.