“The trouble with market research is people don’t think what they feel, they don’t say what they think, and they don’t do what they say.” (David Ogilvy)
"The ‘wear them down with pressure and scarcity tactics’ approach to sales and marketing is only relevant if you are trying to undermine people’s ability to make decisions for themselves." - Megan Macedo
the attention economy erodes trust. It rewards the most dramatic claims, the most outrageous behavior, the most compelling narratives regardless of their relationship to truth or long-term consequences.