Marketing
Marketing is NOT about whether Suzy buys the right thing next Tuesday. Marketing is about moving the central mass of the market in commercially advantageous ways to your brand within the brand's existing financial constraints.
Paul Venuto • feed updates
what marketing comms is all about
Be unscalable by design
If you can’t outspend, out-care. Do what bigger brands won’t: a handwritten note in early orders, offer a small extra that is genuinely cool, a human check-in after delivery, host get-togethers that facilitate connection. It’s high effort, low cost, but it sticks. When everyone else is papering a city with billboards,... See more
If you can’t outspend, out-care. Do what bigger brands won’t: a handwritten note in early orders, offer a small extra that is genuinely cool, a human check-in after delivery, host get-togethers that facilitate connection. It’s high effort, low cost, but it sticks. When everyone else is papering a city with billboards,... See more
holly chapman • part I: discovery-led brand growth
Noticeability
In a sense marketing is an optimization process. One that’s responsible for bringing about the highest possible outcome out of a marketing mix.
It’s not our sole job to merely grab people’s attention. Look around. We’re living in the the attention economy, where it’s everyone’s job to grab people’s attention! We’re literally outsourcing comms to
... See moreFocus on discovery
When you can’t be everywhere, optimise for discovery — you want to be the brand people talk about in the group chat, bring up at dinner or the one friends say is doing interesting things. Oversaturated and everywhere feels tired and a bit desperate. Small, thoughtful and considered feels fresh and cool. People share brands that... See more
When you can’t be everywhere, optimise for discovery — you want to be the brand people talk about in the group chat, bring up at dinner or the one friends say is doing interesting things. Oversaturated and everywhere feels tired and a bit desperate. Small, thoughtful and considered feels fresh and cool. People share brands that... See more
holly chapman • part I: discovery-led brand growth
Talk-ability
The most effective brands on a budget trade reach for resonance—and let discovery do the work. While I’ll always advocate for investing in brand, when budgets are lean, it’s about being intentional—be unforgettable somewhere specific, and craft details that draw attention in quieter, smarter ways. Intimacy scales more slowly than paid, and that’s... See more
holly chapman • part I: discovery-led brand growth
trade reach for resonance? i’d love to see some case studies where this ends well. reach is still important for sure, but maybe because small brands can’t get a lot of it there maybe something more useful for them. will this be resonance? deserves deeper exploration…
10 lessons on how to track your brand with Share of Search
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We want to validate that our "theory of world" works...our theory of how and where our buyers buy. Once we know that, we don't need to continuously re-validate it.
Paul Venuto • feed updates
useful marketing measurement does this
“Share of Search” is not always the saviour many brands hope for
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