innovation

The Google AI team is in such a tough place: the targets will keep moving as their competitors advance. Any launch will hurt the brand that doesn’t live up to expectations which are rising. Throwing thousands of engineers to accelerate typically will slow things down. It’d be almost better to acknowledge they’re behind, take the short term hit,... See more

observed: don’t expect customers to celebrate a major innovation before they get use to it. at first blush most customers prefer familiarity, even if a step-function improvement awaits.