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Everyone bifurcates the world into content and distribution,” Whaley told me. He has brown hair, is of average height, and was wearing a nondescript gray t-shirt and jeans when we talked. “From the beginning, we viewed those as the same thing. Each object gets better with more participation, and so does MSCHF. Scale is not the goal. Scale is a tool
... See moreEvan Armstrong • The Art of Scaling Taste
Thus, the McNamara fallacy, as it came to be known, refers to our tendency to focus on the most quantifiable measures, even if doing so leads us from our actual goals. Put simply, we try to measure what we value, but end up valuing what we measure.
And what we measure is rarely what we mean to value. As Skinner showed, the goals of games — points,
... See moreGurwinder • Why Everything Is Becoming a Game
When an intervention doesn’t create the behavior change you want, you’ve got a decision to make. And like intervention selection, this one is something you ultimately just have to intuit: either you revise the pilot and rerun or you kill it and return to your pressure map and intervention design.
Matt Wallaert • Start at the End: How to Build Products That Create Change
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As malpractice litigation became more common, physicians changed their procedures in multiple ways: ordered more tests, referred more cases to specialists, applied conventional treatments even when they were unlikely to help. These actions protected the physicians more than they benefited the patients, creating the potential for conflicts of
... See moreDaniel Kahneman • Thinking, Fast and Slow
Like all examples, Bear is imperfect (don’t tell his mother I said that). I talked about his individual behavior, and yet usually behavior change isn’t about a specific person but rather about changing the likelihood of a behavior across a much larger group: team, organization, city, nation—as we said in the behavioral statement, a population. And
... See moreMatt Wallaert • Start at the End: How to Build Products That Create Change
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China’s experience also looks very different from India’s because the underlying models are different. In India, quick commerce has largely been built around dark stores — dedicated warehouses holding inventory that can be delivered quickly. The platform controls stock, pricing, and fulfilment, but it also takes on inventory risk and high fixed
... See moreChina and India Food Delivery
.implementation .modelthinking mastery
Designing for behavior change is about creating the conditions that allow us to act on our original motivations.
Matt Wallaert • Start at the End: How to Build Products That Create Change
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Lets walk through a step-by-step of how to use the framework. We'll go through 5 steps:
• Spell Out Your Variables
• Give Each Variable A Score
• Identify What Matters Most
• Evaluate Your Ability To Change The Variable
• Understand The Time Horizon Of Change
Bangaly Kaba • Impact = Environment x Skills: How to Make Career Decisions
We increased perceptions of value without changing the price.