How to succeed in Business

Gap Selling teaches you how to be Problem-Centric™. We don’t pitch about our product or service, and we don’t try to find the customer’s “pain point” to manipulate a sale. Gap Selling is a collaborative effort with the buyer to identify the true source of the problem, evaluate the cost of that problem, and work together to find a solution to fill

Don’t just sit there. Do something. The answers will follow.

successful companies design their products to automate, eliminate, or simplify as many steps as possible. They reduce the number of fields on each form. They pare down the number of clicks required to create an account. They deliver their products with easy-to-understand directions or ask their customers to make fewer choices.

The Japanese companies looked for every point of friction in the manufacturing process and eliminated it.

Health club operator Renaissance has raised membership fees for a typical plan twice since the pandemic started, by around 10% each time. It also has renovated its sauna facilities and started 24-hour operation at some gyms in response to customer demand. In July, the company raised workers’ pay by 5%, compared with 2% to 3% raises in the

“Professionals stick to the schedule; amateurs let life get in the way.”

It is about identifying the structure of your work and life—what you are committed to, what you want to change, and where you want to go. It is about organizing information in such a way that it supports and calls into being the future life you want to lead.

Fortune always favors the brave, and never helps a man who does not help himself.

“You don’t get extreme results without extreme actions.” - Derek Sivers