hiring, meetings, etc
A major difference between my friend's team and most teams is that my friend's team was composed of people who had a track record of being highly effective across a variety of contexts. In an earlier job, my friend started a job at a large-ish ($5B/yr revenue) government-run utility company and was immediately assigned a problem that, unbeknownst... See more
Individuals matter
Talk to the candidates about what they’ve done. Ask them about their most impressive projects and biggest wins. Specifically, ask them about how they spend their time during an average day, and what they got done in the last month. Go deep in a specific area and ask about what the candidate actually did—it’s easy to take credit for a successful... See more
Sam Altman • How to hire
What you don’t want to happen is unsustainable stress, or for people to not share failure or tell you when you’re wrong. So you need to actively fight this as the leader by: a) asking for dissent (“does everyone agree this is the right path? Does anyone disagree”? and letting a silence hang until someone speaks) b) reward debate.
Sam Gerstenzang • Operating well – what I learned at Stripe
Being a great manager is easy.
All you have to do is be vulnerable but unflappable, care about people but put the business first, balance competing interests of your team and your boss, obsess over numbers but be a great storyteller, empower your team but give clear direction…
profile_phototwitter.comWhen something isn’t getting done, it’s because the person a) doesn’t have the time b) doesn’t have the skill or c) has some sort of psychological block. The third case is surprisingly common.
Sam Gerstenzang • Operating well – what I learned at Stripe
Questions like “what are you compulsive about?” can sometimes reveal the other person’s elephant. Or: “Where have you experienced a moment of ignition, when you saw some older person doing an activity and you intuited that they were wired the same way you were, and you said to yourself ‘I want to be that’?” Or: “How would your spouse/sibling/parent... See more
Graham Duncan Blog • What’s going on here, with this human?
Before an interview, I sometimes re-read this great passage from Philip Roth’s American Pastoral :
You might as well have the brain of a tank. You get them wrong before you meet them, while you’re anticipating meeting them; you get them wrong while you’re with them; and then you go home to tell somebody else about the meeting and you get them all... See more