good questions
I think “And what else?” is the best coaching question in the world. It does two things: It extends the period of curiosity, and it tames your advice monster.
To make our communications more effective, we need to shift our thinking from “What information do I need to convey?” to “What questions do I want my audience to ask?”
Dan Heath • Made to Stick: Why Some Ideas Survive and Others Die
Dan Heath • Switch: How to Change Things When Change Is Hard
Talking about friendship with Heather Havrilesky
How do you know? It’s a question we need to ask more often, both of ourselves and of others. The power lies in its frankness. It’s nonjudgmental—a straightforward expression of doubt and curiosity that doesn’t put people on the defensive.
Adam Grant • Think Again: The Power of Knowing What You Don't Know
Typical open-ended questions are variations on “Tell me more” and “Help me understand better ….”
Roger Fisher • Difficult Conversations: How to Discuss What Matters Most
Effective leaders ask questions rather than providing answers. The questions are key. Great leaders don’t tell people, they don’t direct people, and they don’t order people around. They facilitate great thinking through self-reflection. We talked about one ego-bypass question in an earlier chapter: “What would ‘great’ look like?” Here are a few
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