The difference between average results and exceptional ones is what you avoid.
Be quick to say no and slow to say yes. Saying yes consumes time. Saying no creates time.
Never say yes on the spot. Always give yourself some space. Make it a rule. Tell people. That’s what Daniel Kahneman does. When he’s on the phone, he says, ‘my rule is I never say... See more
Maintaining focus becomes easier because ideas become less interesting. “Experts literally experience a different world within their specialism,” Tom Morgan pointed out . Experts perceive more layers and details, they see patterns and nuances invisible to others. Their experience of the same domain is richer, more interesting, and filled with an... See more
as Jeff always noted, you can make micro-adjustments in the long run to tweak the profit leaks. For some really large, heavy items, you can tack on shipping surcharges or just remove them from qualifying for Prime. These days, some items in Amazon are marked as "Add-on items" and you can only order them in conjunction with enough other items such... See more
X, thanks so much for reaching out and apologies for my delayed response. I have been trying to do too much as of late, which makes it hard to keep up with correspondence. I also have to admit I am not good at saying no, because I enjoy meeting people and discussing new ideas. Unfortunately...
And, as Jeff's annual letter to shareholders has emphasized from the very first instance, Amazon's mission is to be the world's most customer-centric company. One way to continue to find vectors for growth is to stay attached at the hip to the fickle nature of customer unhappiness, which they're always quite happy to share under the right... See more
hypothesis:
1. work feels bad (unmotivating, boring, hard) when we lack of focus
2. focus is upstream of energy, flow, fulfillment, progress, feedback loops
what's upstream of focus?
attention (presence) paired w/ agency (when our... See more
Anyone can say no to crappy opportunities. Only a master will say no to good opportunities. If you don’t say no to good opportunities, you’ll never have the time to pursue great opportunities.
Saying no is hard. Nobody knew that better than Steve Jobs, who said:
People think focus means saying yes to the thing you’ve got to focus on. But that’s not