Designing for Emotions
Designing a product, work etc. by thinking about the emotions we want to elicit in the users.
nicole and
Designing for Emotions
There's a feeling you get
in the presence of
beautiful buildings and bustling courtyards.
A sense that these spaces
are inviting you to slow down,
deepen your attention, and be
a bit more human.
What if our software could do the same?
in the presence of
beautiful buildings and bustling courtyards.
A sense that these spaces
are inviting you to slow down,
deepen your attention, and be
a bit more human.
What if our software could do the same?
The Resonant Computing Manifesto
I want them to take away from the book the same thing they would take from the concert.
I want them to think, well,
I feel better now.
I feel uplifted now.
I feel that things are possibile now.
I know... See more
Dolly Partonsubstack.comThere are brilliant examples all over the place of people tweaking time subjectively. One of my favorites is the Uber map. It doesn’t change how long you wait for the taxi. It changes the quality of the waiting time by reducing uncertainty. If you look at human emotions, although humans might say, “I don’t like waiting for a taxi,” what makes them... See more
Adam Grant • Are We Too Impatient to Be Intelligent?
“I’ve always seen it as a community that has a very specific attitude, intellect, aesthetic,” he said. “The one thing that you can’t really define is what it is, but you feel it is. It exists. It’s present. It’s clearly there. That’s a very important thing for me. It’s also what I like very much about fashion brands. I think most people know, from previous talks and interviews, that I am very specific, and I like a very little amount of brands. That is what a brand needs to have for me to love it: the -ness.”
When we build software, it’s an opportunity to make people feel something. It doesn’t need to be anything major. I don’t think we’ll ever compete with desert sunrises. Just that we might make them smile, laugh, see or realize something they didn’t before.
Notes on Roadtrips
Eventually, that gesture became one of our steps of service. The host would ask guests, “How’d you get here tonight?” If they responded, “Oh, we drove,” he’d follow up with, “Cool” Where’d you park?” If they told him they were by a meter on the street, he asked which car was theirs so one of us could run out and drop a couple of quarters into the... See more
via Unreasonable Hospitality
going the extra mile might not make sense from a prioritization perspective but are the things that, over time, can make the aggregate userbase much happier in a "warm and fuzzy" way that transcends NPS
Google is great, but all of their products are utilitarian - they don’t make me smile.
I believe “what effect do you want to have on people” is one of the most important questions we should ask when we are making something. Life isn't just a series of problems to be solved but experiences to be had.