Designing for Emotions
Designing a product, work etc. by thinking about the emotions we want to elicit in the users.
by nicole and · updated 1mo ago
Designing for Emotions
- There are brilliant examples all over the place of people tweaking time subjectively. One of my favorites is the Uber map. It doesn’t change how long you wait for the taxi. It changes the quality of the waiting time by reducing uncertainty. If you look at human emotions, although humans might say, “I don’t like waiting for a taxi,” what makes them ... See more
from Are We Too Impatient to Be Intelligent? by Rory Sutherland
sari added 1mo ago
sari added 4mo ago
“I’ve always seen it as a community that has a very specific attitude, intellect, aesthetic,” he said. “The one thing that you can’t really define is what it is, but you feel it is. It exists. It’s present. It’s clearly there. That’s a very important thing for me. It’s also what I like very much about fashion brands. I think most people know, from previous talks and interviews, that I am very specific, and I like a very little amount of brands. That is what a brand needs to have for me to love it: the -ness.”
- When we build software, it’s an opportunity to make people feel something. It doesn’t need to be anything major. I don’t think we’ll ever compete with desert sunrises. Just that we might make them smile, laugh, see or realize something they didn’t before.
from Notes on Roadtrips
sari added 5mo ago
- Eventually, that gesture became one of our steps of service. The host would ask guests, “How’d you get here tonight?” If they responded, “Oh, we drove,” he’d follow up with, “Cool” Where’d you park?” If they told him they were by a meter on the street, he asked which car was theirs so one of us could run out and drop a couple of quarters into the b... See more
sari added 5mo ago
via Unreasonable Hospitality
going the extra mile might not make sense from a prioritization perspective but are the things that, over time, can make the aggregate userbase much happier in a "warm and fuzzy" way that transcends NPS
- Google is great, but all of their products are utilitarian - they don’t make me smile.
sari added 6mo ago
Colin Raney added 7mo ago
- I believe “what effect do you want to have on people” is one of the most important questions we should ask when we are making something. Life isn't just a series of problems to be solved but experiences to be had.
from Things I'm thinking about
sari added 8mo ago
sari added 8mo ago
notes from my conversation with Shuya Gong:
to design for convenience means to design for loneliness because you remove the step of connecting with a human.
AI helps design for solitude - it enables better ways to have more time with yourself in contemplation, because there’s a way to be interactive with yourself.
Chatbots are for the solutions stage,
... See moresari added 8mo ago
