Are We Too Impatient to Be Intelligent?

In New York, people speak fast. In the American South, they speak slowly. Both of them are a form of politeness, understood in a different way. In New York, you speak quickly because you respect the value of the other person’s time and you don’t want to take up too much of it. In the South, you speak slowly because you want to respect the person by... See more

But the value wasn’t in the essay. What’s valuable is the effort you had to put in to produce the essay. Now, what AI essays do is they shortcut from the request to the delivery of the finished good and bypass the very part of the journey which is actually valuable—the time and effort you invest in constructing the essay in the first place.

This is a massive problem in decision-making. We try to close down the solution space of any problem in order to arrive at a single right answer that is difficult to argue with.

copywriter, an art director, and an advertising account man are boarding a plane to go to a client presentation. Slightly implausibly, they open the overhead locker and a genie pops out. The genie says, “I’ve been stuck in that bloody overhead locker for 10 years. As a reward, I’ve only got three wishes, but I’ll give you one each.”

The genie turns ... See more

What it effectively says is: going quite a bit faster when you’re going slowly is a really big gain. Going very fast when you’re already going fast is the action of a dickhead.

What happens when you give a load of engineers a brief? I always ask the question: What would’ve happened if you hadn’t given the brief for High Speed 2 to a load of engineering firms who immediately focused on speed, time, distance, capacity? What if you’d given the brief to Disney instead?

They would’ve said, “First of all, we’re going to rewrite ... See more

Too often, we optimize for the numerical thing, time and speed. We’re not optimizing for the emotional state, which is disquiet or anxiety.

With advertising, you can rebrand time: “Good things come to those who wait.”

We also regard time as a kind of commodity, as if it’s fungible, as if 10 blocks of 10 minutes is the same as one chunk of 100 minutes. In human terms, this is absolutely not true. “The mere consciousness of an engagement will sometimes worry a whole day.” That’s Charles Dickens. In other words, if you try and break up your day into lots of little ... See more

Influence by Robert Cialdini, what you realize is that many things are successfully sold by opposites. Everybody has one of these, so it must be good. Or: not many people have one of these, so it must be good. You can achieve the same emotional effect with opposite messages. There are two great ways to check into a hotel. One of them is totally aut... See more