to communicate well
musings, examples, and insights on good communication
sari and
to communicate well
The role of tribes in achieving lasting impact and how to create them - LessWrong
Nora Ammannlesswrong.com
Offering undivided attention and curiosity not only lowers the temperature of a conversation but can change its outcome
Guy Itzchakov • Why Listening Well Can Make Disagreements Less Damaging
In 1990, a Stanford psychologist called Elizabeth Newton divided participants into two groups: Tappers and Listeners. The Tappers were asked to tap out a familiar tune (like Happy Birthday) on the table. The Listeners’ job was to guess the tune, based on the taps. As you’ll see if you try it, that’s hard. Out of 120 tapped renditions, Listeners... See more
I have the secret to how to get the best help immediately from any customer service, like the phone company or the bank or anything. I have the best line, it always works. You want to know what it is? When I call, I say, “Hello. I am Hans Rosling and I have made a mistake.” People immediately want to help you when you put it this way. You get much... See more
Shanna Carpenter • Q&A with Hans Rosling (Part 2): How to change Fidel Castro’s mind … and everybody else’s | TED Blog
