A good reminder to self: stop overthinking and make the call
The hard problem is earning the right to hold people’s memory. The best way to preserve agency and fight technological fascism is by making the alternative so culturally compelling that people choose it because it serves them better and is more fun.
The antidote to burnout and the existential inquiry it brings seems to be doing things that don’t scale in pursuit of things that can’t scale. It becomes exciting not to see what you can do without limits, but to see what you can do with them.
Craft is the new "growth hack".
Investing in craft, means you invest in quality of the experience, and that benefits in all of areas of the business.
People talk about you. People want your product. Sales is easier. You create customer champions. Retention is higher.
We got these phone booths (a K6 from the 1930s, and a KX100 from the 1990s) for the @stripe lobby, as a reminder that there are always two paths in everything we make: something that elevates and makes you smile, or, well, whatever the thing on the right is. https://t.co/OREBUJElp6
I think we have so many examples of assholes starting businesses, and if they’re the majority of examples, we’re only going to have shitty businesses. I want to see people with very specific perspectives and opinions on how to manifest things into the world. More people should take business personally.
Not all design disciplines are equally affected by AI. Those who work with material, scale, and space—book designers, muralists, sign painters, mosaicists—continue to operate through tacit knowledge and touch. Their work still resists automation because it’s rooted in place and presence—it has “aura.” But even in brand design, something similar... See more