Craft is the new "growth hack".
Investing in craft, means you invest in quality of the experience, and that benefits in all of areas of the business.
People talk about you. People want your product. Sales is easier. You create customer champions. Retention is higher.
Brie set a 60-minute timer to answer the question “how can startups maintain a culture of innovation without losing focus on the core?” “Innovation is less an act of intellect than an act of will” –Joseph Schumpeter, economist What is a bet? A bet is something the company wants to accelerate p...
A good reminder to self: stop overthinking and make the call
The hard problem is earning the right to hold people’s memory. The best way to preserve agency and fight technological fascism is by making the alternative so culturally compelling that people choose it because it serves them better and is more fun.