the art of asking

Ask others about their beliefs and values. Ask them about experiences and those moments that caused them to change. Ask how they feel, rather than about facts. Reframe your questions so they are deeper. Ask follow-ups. And as people expose their vulnerabilities, reveal something about yourself. It will be less uncomfortable than you imagine. It wil

As I hope I’ve made clear by now, people are eager, often desperate, to be seen, heard, and understood. And yet we have built a culture, and a set of manners, in which that doesn’t happen. The way you fix that is simple, easy, and fun: Ask people to tell you their stories.