Supercommunicators: How to Unlock the Secret Language of Connection

Unless we know what kind of discussion we’re hoping for—and what type of discussion our companions want—we’re at a disadvantage.

Finally, acknowledge, and keep acknowledging, that discomfort is natural—and useful.

Second, draw out everyone’s goals.

a conversation begins: First, establish guidelines. It is useful to make clear the norms—for instance, no

Finally, what are the benefits of this dialogue?

When those obstacles appear, what’s the plan?

What obstacles might emerge? Will

How will this conversation start?

What do you hope to accomplish?