The 6 New Rules of Communicating

Happily married couples, successful negotiators, persuasive politicians, influential executives, and other kinds of supercommunicators tend to have a few behaviors in common. They are as interested in figuring out what kind of conversation everyone wants as the topics they hope to discuss. They ask more questions about others’ feelings and backgrou

The ability to speak continuously with confidence is a talent of sorts. But, over the course of my working life, I found that the colleagues who had the most impact on meetings, and whose careers advanced with the greatest velocity, were those who restricted themselves to fewer and better statements; more concise and memorable observations; more th

People are being asked to strengthen the way they communicate and connect with others to increase their influence in looser and more disparate corporate structures.

What takes the place of rules, processes, approvals, bureaucracy, and permissions?” The answer: Clear, continuous communication about the context of the work to be done. Telling people, “Here’s exactly where we are, and here’s what we’re trying to accomplish.” The more time managers spend communicating and elaborating and being transparent about th

I am routinely asked for the Right Way to stand, talk, gesture, or present. In fact, there is no Right Way. How you should stand, talk, gesture, or present depends on what you want to communicate. Anything else erodes authenticity—and for many people, confidence as well.