Together, we created a map to identify the biggest risks.

Each map is customer-centric, with a list of key actors on the left. Each map is a story, with a beginning, a middle, and an end. And, no matter the business, each map is simple.

Let’s talk about note-taking. Here’s a basic outline of the problems Bobby presented: • The information required to screen patients is hard to find in their medical records. • Filling in missing information requires a lot of time and effort. • The number of patients, trials, and requirements is overwhelming.

By Wednesday morning, sketches and notes plastered the walls of the conference room.

Note-and-Vote Throughout the sprint, you’ll have times when you need to gather information or ideas from the group and then make a decision. The Note-and-Vote is a shortcut. It only takes about ten minutes, and it works great for everything from fake brand names to deciding where to get lunch. 1. Give each team member a piece of paper and a pen. 2.

We like to take a ten-minute break every sixty to ninety minutes, since that’s about as long as anyone can stay focused on one task or exercise.

Time Timers in

Give everyone instructions for how to take notes during the interviews: “When you hear or see something interesting, write it down on a sticky note. You can write down quotes, observations, or your interpretation of what happened.” Use a different color marker depending on the note: green for positive, red for negative, black for neutral. If you on

First, the team cleared a full week on their calendars.