Some of these questions people could just type into Google. But the answers are more meaningful when they come from a trusted circle. And many inquiries aren’t about information: they are about sharing resources. When there is underlying trust, people become willing to offer up information that’s valuable, relational and risky: for example introductions to people in their network or honest reflections on a challenge.

medium.com Communities = Human Search Engines?

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Ross Dawson Thriving on Overload: The 5 Powers for Success in a World of Exponential Information

Donald Metzler Rethinking Search: Making Domain Experts out of Dilettantes