Solve Problems Before They Happen by Developing an “Inner Sense of Captaincy”

In order to maximize positive outcomes, everyone, especially those in senior roles who have a disproportionate impact on organizational culture, need to (1) be more leader and less commander, (2) foster psychological safety, and (3) leverage the fact that product development and organizational change is emergent, not deterministic. There is a need

Executives encourage pure reflection as well as more disciplined processing of complex dynamic situations.

occupational hazard for many organizations. Businesses that are agile and responsive are less preoccupied and more aligned with their innate capacities. It can be liberating to realize that preoccupation is always the result of a simple misunderstanding. You have (and everyone in your organization has) the capacity to realize the one way the mind a

the real lesson is that under conditions of true complexity—where the knowledge required exceeds that of any individual and unpredictability reigns—efforts to dictate every step from the center will fail. People need room to act and adapt. Yet they cannot succeed as isolated individuals, either—that is anarchy. Instead, they require a seemingly con