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It has been said that making sense of a situation i n-volves fitting its elements into some kind of structure that links them together (Kle in, Phillips, Rall, and Peluso, 2007), such as a story, a map, a script or a plan. That when people make sense of stimuli they do so by placing them into some kind of framework which allows them to, “Comprehend... See more
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Systems thinking is a process of discovery and diagnosis—an inquiry into the governing processes underlying problems we face.
Art Kleiner • The Fifth Discipline Fieldbook: Strategies for Building a Learning Organization
