Figure It Out: Getting From Information to Understanding :: UXmatters

Factors in UX Maturity Strategy: UX leadership, planning, and resource prioritizationCulture: UX knowledge and cultivating UX careers and practitioners’ growthProcess: the systematic use of UX research and design methodsOutcomes: intentionally defining and measuring the results produced by UX work

For any given subject or phenomenon, the y-axis (vertical) represents the complexity and the x-axis (horizontal) represents your degree of understanding. For any new subject, you start on the left with low complexity and low understanding. This means you have a lot of wrong assumptions and do not know how all the pieces fit together; you might thin... See more