Not everyone needs to be talking to customers
Many deciders, team leaders, or product managers will emphasize the importance of communication between teams, the great value of varied perspectives, and getting a mixed group of people around the table. They’ll praise team members for being the glue or the cement, the more fluid connectors between the “bricks” of specialists. But they usually... See more
Patrick Tanguay • Generalists
hot take: designers often feel like they have to defend every single choice they make, as if they're constantly on trial. that's because design is so visual—anyone can glance at it and throw out opinions, even if those opinions are vague or come from someone without much expertise. for instance, a non-designer might casually say, "this color feels... See more
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