Is Your Workplace Culture Of Niceness Toxic?
One of Scott's fundamental beliefs is that there is nothing kind in keeping quiet about a colleague's weaknesses. She calls this "ruinous empathy". Scott is a two-word-catchphrase-generating machine. While aiming to achieve "radical candour", you need to avoid "manipulative insincerity" and "obnoxious aggression". The key in giving feedback, she wr... See more
Financial Times • Positive feedback: the science of criticism that actually works
Being nice to people is effective because people find it difficult to fight with those who are being polite and courteous.
Jeffrey Pfeffer • Power: Why Some People Have It—and Others Don't
Is your problem about others not being aware of their impact?
Gorick Ng • The Unspoken Rules: Secrets to Starting Your Career Off Right
“Radical Candor” is what happens when you put “Care Personally” and “Challenge Directly” together.
Kim Scott • Radical Candor: Fully Revised & Updated Edition: Be a Kick-Ass Boss Without Losing Your Humanity
Radical Candor is not about schmoozing, nor is it about endless extroversion that exhausts the introverts on your team or wears you out if you happen to be the introvert.
Kim Scott • Radical Candor: How to Get What You Want by Saying What You Mean
civility is the preferred social climate for creative collaboration. In an era of downsizing and underemployment, many workplaces have become angry, anguished, poisonous places where managers are abusive and employees subvert each other. Such an environment isn’t just morally offensive. It is a bad place to do good work.
Patricia Ward Biederman • Organizing Genius: The Secrets of Creative Collaboration
I've been reflecting a lot on the importance of psychological safety in the workplace lately. It’s a critical foundation for fostering trust, innovation, and collaboration. In Radical Candor, I talk about how creating a safe environment starts with caring personally and challenging directly. When people feel psychologically safe, they’re more
... See moreWhen bosses are too invested in everyone getting along, they also fail to encourage the people on their team to criticize one another for fear of sowing discord.