Is Your Workplace Culture Of Niceness Toxic?

I regularly say things and write emails that make good people feel bad, and I know it. No excuse. Because I’m successful, people often recast this offensiveness as honesty or even leadership. No, it’s just being an asshole. I’m working on it.

“Radical Candor” is what happens when you put “Care Personally” and “Challenge Directly” together.

The rewards for exuding a positive manner are all the greater in a culture that expects no less. Where cheerfulness is the norm, crankiness can seem perverse.